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Training
Programmes from Alpha UK
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Sales
Academy
We
all need sales training at almost any level. You may have the latest
product or the most competent service at the right price, but it is
pointless if your salespeople can’t convince the customer.
This
course takes us through the basic selling and communications skills
necessary to persuade and convince potential customers both
face-to-face and on the telephone. We examine sources of information
available to formulate a sector-by-sector market analysis and a
workable Marketing Plan. We turn that raw market intelligence into
qualified leads that our sales force can turn into orders and we give
them the skills to do this. Once our prospects have become clients we
use our Strategic Selling Skills and Customer Care to keep them and
expand our service within them. More
Advanced
Office Management
Senior Support personnel are essential members of the management team
and require high-level skills of both self-management and team
management to ensure the achievement of organisational objectives. In
stature, they often make decisions and carry the responsibilities of
their high-level managers, when they are not available. Therefore, a
high degree of professionalism must be displayed at all times within
this role. This seminar highlights the importance of this role within
any company and increases the management skills to the highest level
to ensure the success of their manager and of the business as a
whole. Delegates will be equipped with detailed set of instruments
enabling them to prepare for and handle their duties successfully,
confidently and professionally.
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Strategic Management
The
rate of change has increased markedly during the latter half of the
last century. To deal with that increase, managers need to be more
strategic in their thinking and apply the most appropriate strategies
to the needs of their respective organisations. The aim of this course
is to ensure that they are suitably equipped for that task.
This
intensive and very practically focused course will consider the
essential ingredients that make up strategic management today. By
examining the lessons to be learned from the development of modern
management thinking during the last century and taking on the best of
that learning, delegates will become better equipped to deal with the
challenges presented by the 21st Century.
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